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Everything you need to know about Auxy AI, setup, security, pricing, and how our AI agents work across every channel.

Frequently asked questions

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  • Auxy AI is a B2B Customer Experience platform that lets you design, deploy, and manage AI agents across every customer-facing channel, voice, chat, email, and messaging. Our agents handle lead qualification, appointment booking, support resolution, and collections autonomously and at scale.

  • Auxy AI supports voice (inbound and outbound), web chat, WhatsApp, SMS, email, and social messaging. Every conversation is unified in a single platform so your team always has full context.

  • Over 100 languages, including major regional languages across India, Southeast Asia, the Middle East, and Latin America. Language detection is automatic, agents switch seamlessly mid-conversation.

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Why teams choose us

Why we stand out

Built for the scale, reliability, and accuracy that enterprise customer operations demand, without the months-long rollout.

Live in days, not months

No-code agent builder and pre-built integrations get you to your first live conversation fast.

100+ languages

Automatic language detection with seamless mid-conversation switching across global markets.

Enterprise-grade security

SOC 2 Type II, GDPR, and DPDP compliant with end-to-end encryption and data residency.

True omnichannel

Voice, chat, WhatsApp, email, and SMS unified in one platform with shared context.

<1% hallucination

Our in-house generative AI is tuned for accuracy, with escalation rules for anything out of scope.

Dedicated success team

Every account gets an onboarding specialist and ongoing support to keep agents performing.

Everything you need to know

Can't find an answer? Talk to our team.

  • Auxy AI is a B2B Customer Experience platform that lets you design, deploy, and manage AI agents across every customer-facing channel, voice, chat, email, and messaging. Our agents handle lead qualification, appointment booking, support resolution, and collections autonomously and at scale.

  • Auxy AI supports voice (inbound and outbound), web chat, WhatsApp, SMS, email, and social messaging. All conversations are unified in a single platform so your team has complete context regardless of where the customer reaches out.

  • Most teams go live within days, not months. You define your agent's playbook, flows, escalation rules, and knowledge base, using our no-code builder. Our implementation team handles integrations and quality testing before your first live interaction.

  • Yes. Auxy AI connects natively to Salesforce, HubSpot, Freshdesk, Zendesk, Google Sheets, and dozens of other tools via pre-built integrations and a REST API. Data flows both ways, agents read context from your CRM and write back resolved tickets, updated records, and call summaries automatically.

  • Auxy AI supports over 100 languages, including major regional languages across India, Southeast Asia, the Middle East, and Latin America. Language detection is automatic, agents switch seamlessly mid-conversation when a customer changes their preferred language.

  • Agents are configured with escalation rules that hand off to a human agent the moment a query falls outside the defined scope, involves negative sentiment, or requires a decision the AI is not authorised to make. Every handoff includes full conversation context so the human never needs to ask the customer to repeat themselves.

  • Auxy AI is built on enterprise-grade infrastructure with end-to-end encryption, role-based access controls, and data residency options. We comply with GDPR, DPDP (India), and SOC 2 Type II requirements, and we never use your customer data to train shared models.

  • Pricing is usage-based and scales with the number of conversations or minutes handled. We offer starter plans for growing teams and custom enterprise contracts with dedicated SLAs, priority support, and volume discounts. Contact our sales team for a tailored quote.

See it in action

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Book a 30-minute demo and see exactly how AI agents would work for your team, no slides, just a live product walkthrough.

  • A walkthrough tailored to your use case
  • Live agent demo on your channels
  • Pricing and rollout plan for your team

Platform for AI Conversion

Auxy is a no-code platform for AI voice agents and chat agents that automate support, qualify leads, and turn every conversation into pipeline across WhatsApp, voice, and chat.

human by design

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